Thunderbird Plumbing

Proudly Serving Victoria with Decades of Plumbing Experience

Our Mission

At Thunderbird Plumbing, our mission is to deliver reliable, honest, and transparent plumbing services that Greater Victoria homeowners and businesses can depend on. We're committed to providing clear upfront pricing, exceptional workmanship, and fast response times, no surprises, just quality results.

With over two decades of licensed experience, we strive to ensure every project is completed with professionalism, care, and a focus on your long-term satisfaction.

Our Vision

Our vision is to be Greater Victoria's most trusted plumbing partner, a company known not just for technical skill, but for integrity, respect, and community connection. We aim to set a higher standard in plumbing by continually improving our processes, embracing transparency and communication, and building lifelong relationships with our clients. We see a future where every homeowner feels confident in the services they choose and knows they're supported by a team that truly cares.

why choose us

Why Choose Thunderbird Plumbing Victoria

Why Choose Thunderbird Plumbing Victoria

plumbers with Decades
of Experience

If you're in need of trustworthy, reliable plumbers in Victoria, BC, Thunderbird Plumbing Victoria is here for you. We're always ready to serve our customers and we present clear fixed-pricing on every invoice. This ensures that you know exactly what you're getting from the start with no hidden fees or surprises.

All of our plumbers are licensed in Victoria, BC, with advanced training and Red Seal certification, giving you confidence in the skill and professionalism of our team. We clearly explain the work before we begin and treat your home with care and respect.

Our Team

The Professionals Behind
Thunderbird Plumbing

  • Quincy

    Red Seal Plumber

    Quincy has been plumbing for 5 years in residential repair, and working with Thunderbird since the Spring of 2025. He loves working at Thunderbird because, in his words, “Our office is the best in the business and makes my life nice and easy.”

  • Nolan

    Red Seal Plumber

    Nolan followed in the footsteps of his father and carried on the tradition and craft of plumbing for the last 4.5 years. He likes to have fun by being outside, camping, hunting, fishing, motorcycling, surfing and snowboarding. He’s always one to joke around and have fun with the team that he works with. I enjoy meeting new clients and helping them problem solve or make their plumbing dreams come true. Bonus points if they have pets, he loves pets (especially dogs).

  • Zach

    Red Seal Plumber and Gas Fitter

    Zach has been working at Thunderbird for about a year, as a Red Seal Plumber and resident Gas specialist. He has 20 years of plumbing experience under his belt and what he loves about his job is going to people’s homes and solving their plumbing problems reliably and effectively.

  • Dillon

    Plumbing Technician

    Dillon is a seasoned plumbing professional with over 10 years of experience and a proud member of the Thunderbird Plumbing team. Known for his caring approach and commitment to serving clients, he takes pride in solving plumbing problems with honesty, skill, and attention to detail. Outside of work, Dillon finds balance in healthy living, hiking, and exploring the world – especially the Himalayan mountains, which inspire his love for adventure and the outdoors.

  • Justin

    Plumbing Apprentice

    Justin has been apprenticing as a plumber for 3.5 years. His favourite part of the job is solving customer problems and building quality relationships, which he’s been doing for 1.5 years with Thunderbird. He loves to play golf, pool, and some sweet tunes on the guitar, and enjoys working hard to build an exciting future for himself!

  • Toby

    Red Seal Plumber

    Toby has been working as a plumber for over 12 years. Since joining the Thunderbird team, he’s been glad to discover what a great company it is to work for (his words, not ours!). He loves service plumbing because it allows him to dive into problem solving while getting to help people every day.

  • Ian

    Plumbing Apprentice

    Ian has been working with Thunderbird for 3 years, starting his apprenticeship with this company and his journey into the trades. He has loved working with and learning from this great team.

  • Derek

    Plumbing Apprentice

    Derek has been living in Victoria for 4 years since moving here from Vancouver. He fell in love with the island while attending UVic and after graduating, decided to stay in Victoria and get into plumbing. Plumbing in Victoria with Thunderbird has been very fulfilling and he looks forward to what’s next everyday. He likes to work with my hands as well as learn from such a great and knowledgeable crew!

  • Brodie

    Red Seal Plumber

    Brodie joined Thunderbird in the summer of 2025, but has been plumbing for 5 years now. He jumped into plumbing straight after high school and started with 3.5 years in new builds and custom homes, before moving into service as well. He really likes Thunderbird because he gets multiple opportunities to complete different tasks and learn on a daily basis, and gets the opportunity to be the best plumber he possibly can be.

  • Cole

    Red Seal Plumber & Fulfillment Manager

    Cole has been plumbing since 2009 and is stepping into a part-time office role for the first time in his long career. For the past 5.5 years at Thunderbird, his primary focus has been training and leading teams in the field. He’s excited to now act as a connector, supporting both the operations team and the hard-working technicians on site. Cole enjoys the problem-solving side of the job, and with strong teamwork and support from management at Thunderbird, he’s proud to do this work in such a beautiful city.

  • Michael

    Red Seal Plumber

    Michael has been plumbing since 2006 when he first started his apprenticeship and launched into his trades career. He likes the ways he can help solve customer problems and help folks protect their homes. Victoria is his home, where he’s raising his family and enjoying the great west coast weather. With 4 years under his belt at Thunderbird, he appreciates the friendly environment and good people.

  • Kyle

    Red Seal Plumber & Gasfitter

    Kyle is a Red Seal certified plumbing and gas technician with management experience, and takes a lot of pride in being dependable and customer focused. He believes in doing the job right the first time and is the kind of person who will stay late to make sure no one is left without hot water or with a job unfinished just because the day is ending.

    He is a hardworking husband and proud father of two, a family guy through and through. He’s also a lifelong comics fan who loves anything DC, and when he’s off the clock, you’ll usually find him playing Minecraft with his daughter or making his baby boy laugh.

  • Presley

    Plumbing Apprentice

    Presley is new to his plumbing journey, and he’s looking forward to taking what he’s learned in his classes out into the field for hands-on experience. A new resident of Victoria, he comes from his hometown of Courtney just up island, loves to golf, and appreciates how nice and friendly the Thunderbird team is.

  • Matt

    Plumbing Technician

    Matt has been plumbing for 8 years, focusing on new builds, rough-ins, and finishing. He has really enjoyed the team atmosphere at Thunderbird. Everyone is super nice and approachable. He’s enjoyed the problem solving and troubleshooting his job entails as a plumbing technician.

  • Merissa

    Office Manager & Project Coordinator

    Merissa is the kind of behind-the-scenes force that keeps people, projects, and ideas flowing with ease. As an office manager and project coordinator at Thunderbird Plumbing, she brings clarity, organization, and heart to the day-to-day—supporting the install team, keeping the office humming, and helping good work happen smoothly. What she values most is the people: real connection, shared purpose, and contributing to something that serves the Victoria community in a meaningful way.

    Before this chapter, she spent years as an international travel consultant, an experience that shaped her deep appreciation for people, culture, and the beauty found in small details. Outside of work, she’s an urban farmer, canner, and lifelong learner, currently studying to become a master herbalist. Rooted in family and friendship, she loves creating spaces where people feel cared for—whether through good food, thoughtful gestures, or simply showing up. At the core of everything she does is a desire to live intentionally and help good things grow.

  • Janaya

    Lead Dispatch

    Janaya has truly enjoyed joining the Thunderbird team and stepping into her role as this technician team has grown. She loves getting to work everyday with an amazing team of office staff who make every work day a good one. As lead dispatch, she finds it very rewarding to be the bridge between our clients and technicians, along with knowing that she can help make people’s bad days better and ensure they get the help they deserve.

  • Meera

    In-house Marketing Manager

    Meera has been working in community care, engagement and communications for the last 8 years, and is happy to support this wonderful team here at Thunderbird Plumbing. She has a background in storytelling, social media, and creative engagement. She likes getting to know the wonderful customers of Thunderbird, hearing their stories and their needs, and she loves making these technicians get silly on camera for your entertainment!

  • Shaun

    Operations Manager

    Shaun has been plumbing since 2003 in commercial, custom homes, and service – and managing operations for 5 years. He’s proud to be working with his awesome team here at Thunderbird. He loves to laugh, talk way too much, and he’s as honest as the day is long (“sometimes a little too honest—but hey, at least I keep it real”). Family is everything—especially his mom and his loyal dog, Beans. He lives life BIG—whether it’s big laughs, big projects, or big opinions. He wouldn’t have it any other way!

  • Aaron

    Owner & Operations Manager

    With 24 years of plumbing experience, Aaron is the founder and driving force behind Thunderbird Plumbing. What started as a one-man operation has grown into a thriving team of sixteen, known for delivering expert, reliable service to the Victoria community. Aaron believes in blending his hands-on technical skill with a commitment to mentorship, having trained and supported a number of technicians, helping them grow in their careers. Guided by a family-oriented and team-first philosophy, he emphasizes communication, trust, and pride in work—values that shape every client interaction. Aaron is passionate about creating a company where both employees and customers feel valued, confident, and cared for.

"Great professional service. Very competitive pricing. Extremely impressed with commitment to quality work. Would highly recommend."

Steven Rumsey, 10 days ago

"Aaron at Thunderbird Plumbing has provided wonderful service to me a few times for plugged sinks, leaking faucet/pipes, and replaced my water heater. He responds to calls right away and always provides fast and reliable service with very reasonable rates. I have full confidence in his work and I appreciate the advice and helpful hints to prevent potential problems in the future. He's a top notch plumber!"

Tricia Wharton, 23 days ago

"I have used Thunderbird several times (toilet, hot water tank, shower) and have been very happy with the service. Aaron is very personable, responds promptly to service requests, and does good quality work. If you are looking for an excellent plumbing company, give Thunderbird a call!"

Leslie Bryant, 25 days ago

"These guys are fast, efficient and trustworthy"

Tyler Brand, 1 month ago

"Aaron and his co-worker not only fixed my water pressure, toilet and kitchen tap, but also made suggestions on how my shower could work more efficiently. The service was prompt, professional and friendly, and I will use this company's services again."

Judy, 2 months ago

"Pleasurer working with you Aaron, I appreciate the amazing service – 5 starts!"

James - Bloodhound Home Inspectors, 3 months ago

"Thank you Thunderbird Plumbing! I have used them several times now and each time Aaron has been professional, responsive and a always does a great job."

Ira Willey, 4 months ago

"I would highly recommend Aaron and Thunderbird Plumbing. I just had them install a hot water on demand system at my house and they did an amazing job. All the work and equipment used was of the highest quality and Aaron and his crew were always a pleasure to deal with. Can't recomend them enough."

Jeremy Semple, 7 months ago

"This is to acknowledge the remarkable customer service, professionalism and compassion, demonstrated by owner Aaron DeCiantis in connection with my bathroom tap repair last week This business deserves community support."

Andy Baliko / James Bay, 8 months ago

"Our family has used Thunderbird Plumbing on two occasions. Both times we were very impressed with their service. Excellent workmanship, clean, professional, on time, well priced and courteous. Wouldn't hesitate to use again. Thanks Aaron, Justin and team at Thunderbird!"

Braden Hutchins, 11 months ago

"Aaron, Cole and Rob were fantastic. Aaron provided the documents we needed to get the work approved by our strata without any fuss and knew exactly what we'd need to provide. They all talked to me about anything that came up instead of asking me to relay messages to my husband which is unusual in my experience, but exactly why I was the one who made the arrangements and on hand during the work. And the best part – they were done a bit ahead of schedule."

Angela deJong, 1 year ago

"Highest recommendation for Thunderbird Plumbing. Quick response to my call fro help with my leaking bathroom sink. Very friendly and professional service, much better repair than the one provided from another company a few months prior. Very fair pricing. Feeling very grateful for the service provided and will definitely be a loyal customer."

Heather Braun, 2 year ago

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Get in Touch With Our Friendly Plumbing Team

Lightning-Fast Service. Reliable Plumbing Expertise

For all your plumbing needs and exceptional service for your home, contact the pros at Thunderbird Plumbing located in Victoria, BC or give us a call to schedule an estimate or appointment today!